E-Flyer Colombian Grocery Retailer | dunnhumby media

The campaign was developed for the retailer Grupo Éxito through dunnhumby media.

Challenge

Switching the traditional catalogs with offers from the CPGs to a digital format.

This change should ensure:

  • Increase the customers reach
  • Improve offers relevancy
  • Budget optimization (less print costs)

Considering the previous needs, the E-flyer solution will let them impact shoppers in the same way as the traditional catalogs but with relevant communication offers.

Results

  • 14% of uplift In sales Vs. control group in grocery retail.
  • 35% uplift in sales Vs. control in the specific offers communicated.
  • More than 5.4M personalized offers impacting customers in a relevant way according to their shopping preferences

The setup process

  • This was a new product and we worked in sprint to make this work done. The squad was with a designer (myself), a Google consultant, a Product Manager, a Technical Solution Engineer and an Account Manager.
  • I developed the dynamic creative ads on Google Web Designer using some CSS codes to animate the banner and uploaded them on Google Ad Manager and Google Studio.
  • The team have done A/B tests with the creatives until we finally get to a final template that could be used automatically for other campaigns in the future avoiding too much a manual work.